No Refund And No Return Policy

We do not offer refunds, returns for any products or services once a purchase has been completed.

Please review all product details carefully before placing your order. By completing a purchase, you agree to this No Refund Policy.

If you have any questions or need clarification before buying, feel free to contact us we’re happy to help before your purchase.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at thepiouslustre897@gmail.com or only WhatsApp +91 9733439616 / +91 6295298289.

Sale items

Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thepiouslustre897@gmail.com or only WhatsApp +91 9733439616 / +91 6295298289. 

Force Majeure / Exceptional Circumstances

We are not liable for any delays in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or disruptions in transport or payment systems.

Governing Law

This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Kolkata.

Need help?

Contact us at thepiouslustre897@gmail.com or only WhatsApp +91 9733439616 / +91 6295298289  for questions related to exchanges or refunds.

  • Address: Vill: Andur, Post-Office: Bahabpur; Memari, Purba Bardhaman, West Bengal; Pin:713146